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Door Security at HQ

Santa Fe Brewing Company is looking to hire a reliable, attentive, and professional security personal for its HQ location. The security position is responsible for maintaining a safe environment for patrons and staff. This includes communicating with managers surrounding any arising issues that could lead to unsafe situations, so they may be addressed in an appropriate manner.

All prospective Santa Fe Brewing Company employees are expected to be friendly, presentable, courteous, able to follow procedures and display all company values. In addition, it is imperative individuals be capable of handling potentially stressful situations and relaying the information in a timely manner.

 

Essential Duties and Responsibilities:

• Excellent people skills; able to project a friendly and helpful manner at all times

• Able to perform quality work efficiently with minimal supervision

• Able to be responsive and flexible at last minute requests

• Monitors entrances and exits to ensure that all alcohol and glassware remains within licensed areas

• Able to accurately check identification and ensure that all patrons have valid forms of ID on them at all times, and identify any invalid forms of identification

• Maintaining communication with bartending staff to ensure efficient and consistent service for guests

• Understands local, state, and federal laws and policies for alcohol sales

• Upholds all house policies and procedures set by the company

• Safely and effectively resolves conflicts, identify rowdy patrons and remove them from the establishment if they are a nuisance to other patrons, or if they cause any violent situations

• Contact police for any violent/dangerous situations

• Contacts Taxi/Uber/Lyft for any patrons who have become intoxicated and unable to drive

• Answers visitor’s questions and able to provide general information about the taproom

• Maintain a safe space for guests and staff

• Open to working on site special events after hours if needed

• Work in a team environment and open to performing other duties as assigned

• This position reports directly to the Bar Manager and the Assistant Manager

• May be assigned other tasks or be asked to participate in other activities such as deep cleaning days, training sessions, meetings, etc.

 

Qualifications:

• Able to work a flexible schedule

• Willingness to work at peak hours which may include evenings, weekends, and holidays

• High school diploma or equivalent and/or qualified experience required

• Valid New Mexico Alcohol Servers Permit required

• 21 years of age or older

• Valid ID

• 1+ year customer service experience

• High volume customer service experience is a plus

• Professional appearance and demeanor

• Able to lift up to 50 pounds & must be able to stand, walk, lift and bend for up to 8 hours a day

• Compliance with all local, state, and federal liquor laws

• Strong problem solving, communication skills, ability to handle tense situations with coworkers and customers calmly and rationally

• A passion for providing customers with high quality service

• Exceptional interpersonal and communication skills with an eye for detail and understanding

• Friendly, open to change, and willingness to learn and grow

 

Send your resume AND cover letter to Andrea Caldera – andrea@santafebrewing.com

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